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QUALITY & HSE

Quality Policy

We, at ENERGY WORKFORCE Sdn. Bhd, are committed to deliver Excellent Quality Services and strive to provide total customer satisfaction.   We aim to achieve this through involvement of our employees, effective utilization of our expertise and an established Quality Management System (QMS via IMS), with emphasis towards continuous improvement and fulfilling applicable regulatory requirements.   

Additionally, it is our objective that we achieve customer satisfaction and that our ENERGY WORKFORCE’s Name, and services are synonymous with meeting agreed customer requirements:         

“First Time, On Time & Every Time”

In order to meet the above stated objectives, ENERGY WORKFORCE  Sdn. Bhd. places great emphasis on

  • Providing services in a manner which conforms to the specified requirements of the company’s clients and all applicable Regulatory Authorities with due Regard for Quality.
  • Understanding and fulfilling applicable Stake Holders’ requirements and customers’ requirements by continuously monitoring and improving customer satisfaction. (Applicable Stakeholders are identified in the Company’s Stake Holder)
  • Promoting, maintaining and extending quality consciousness throughout the company.
  • Continual improvement of processes based on objective measurements and customer needs.
  • Ensuring the quality of the services by managing and mitigating risk and enhancing opportunities associated with our activities and minimizing the impact of undesired and unexpected events.
  • Strive in order to comply with MIBAS MS ISO/IEC 17020 requirements and other legal requirements either national or international standards
  • Inspection activities shall be carried out independently of any commercial, financial, or other pressures that could compromise the impartiality of the results.
  • Inspection process is independent, free from bias, and focused on maintaining trust and integrity in the outcomes.
  • Maintain confidentiality of information obtained in the course of it’s inspection activities and to protect the proprietary right of its clients.
  • The organization shall ensure their competence of staff and impartial in the performance of inspection services to earn the trust of clients' in the quality, integrity and independence of our services.

Ensuring high priority will be given to the safety aspects of its radiation workers, a proper handling of radioactive sources, for the benefit, care and welfare of the public and the environment.

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