We, at EWF Group are committed to deliver Excellent Quality Services and strive to provide total customer satisfaction. We aim to achieve this through involvement of our employees, effective utilization of our expertise and an established Quality Management System (QMS via IMS), with emphasis towards continuous improvement and fulfilling applicable regulatory requirements.
Additionally it is our objective that we achieve customer satisfaction and that our ENERGY WORKFORCE’s Name, and services are synonymous with meeting agreed customer requirements:
“First Time, On Time & Every Time”
In order to meet the above stated objectives, ENERGY WORKFORCE (M) Sdn. Bhd. places great emphasis on
- Providing services in a manner which conforms to the specified requirements of the company’s clients and all applicable Regulatory Authorities with due Regard for Quality.
- Understanding and fulfilling applicable Stake Holders’ requirements and customers’ requirements by continuously monitoring and improving customer satisfaction. (Applicable Stakeholders are identified in the Company’s Stake Holder)
- Promoting, maintaining and extending quality consciousness throughout the company.
- Continual improvement of processes based on objective measurements and customer needs.
- Ensuring the quality of the services by managing and mitigating risk and enhancing opportunities associated with our activities and minimizing the impact of undesired and unexpected events.